In our job there is no place for compromise. We are trying our very best to make all procedures meet 3G DENTIST clinic’s patients expectations. Simultaneously we are entirely responsible for our services standards, and that is why our patients always receive guarantee for our products, services, according to the following rules:

Guarantee duration:

Light-cured fillings

Guarantee 3G Dentist
Guarantee period: 3 years. Light-cured fillings which are located in the surroundings of the tooth neck are covered by a one- year guarantee. In case of missing other teeth (lack of so called supporting zones) we provide a guarantee for 12 months. After replacing the missing teeth, the guarantee is extended up to 3 years- with the exception of fillings in the cervical margins of the tooth. In the case of bruxism (habitual gnashing of teeth), the duration of the guarantee is assigned by the dental prosthetics specialist.

Crown-and-root inlays

Guarantee period: 3 years. In case of missing other teeth (lack of so called supporting zones) we provide a guarantee for 6 months. After replacing the missing teeth, the guarantee is extended up to 3 years. In case of bruxism the guarantee period is established by the dental prosthetics specialist.

Fixed prosthetic restorations (classical crowns and bridges, veneers, inlays, overlays)

Guarantee period: 3 years. In case of missing other teeth (lack of so called supporting zones) we provide a guarantee for 12 months. After replacing the missing teeth, the guarantee is extended up to 3 years. In case of bruxism the guarantee period is established by the dental prosthetics specialist.

Acrylic removable dentures

Guarantee period: 2 years. In case of missing other teeth (lack of so called supporting zones) we provide a guarantee for 12 months. After replacing the missing teeth, the guarantee is extended up to 2 years. In case of bruxism the guarantee period is established by the dental prosthetics specialist.

Frame removable dentures

Guarantee period: 3 years. In case of missing other teeth (lack of so called supporting zones) we provide a guarantee for 12 months. After replacing the missing teeth, the guarantee is extended up to 3 years. In case of bruxism the guarantee period is established by the dental prosthetics specialist.

Bite splints and relaxation splints

Guarantee period: 1 year.

Implants

The guaranteeperiod is from 5 to 10 years, depending on the implemented implant system and patient’s oral condition; the amount and sort of the bone, coexisting diseases, oral hygiene, smoking, etc. In case when a patient has losses in dentition (lack of so called supporting zone), we give 12-month guarantee. After replacing the missing teeth, the guarantee is extended up to 5 to 10 years. In case of bruxism the guarantee period is established by the implant and prosthetics specialist.
SGS system provides the manufacturer’s perpetual guarantee for the material.

Conditions to maintain the guarantee

Coming to check-up visits every 6 months, during which the following procedures will be conducted:

  • check-up intraoral examination conducted by the dentist
  • professional calculus and sediment removal (scaling, sandblasting, polishing, fluoridation) by a dental hygienist

Maintaining oral condition according to medical indications of the dentist or hygienist. During the procedure of professional calculus and sediment removal, all of our patients participate in training with phantoms on the rules of oral cavity hygiene.

The guarantee shall not cover:

Endodotic (root canal) treatment, because of unpredictable time of inflammation of periapical tissues recovery.
Temporary works directly after tooth extraction. It refers to fillings, veneers, crowns, bridges, temporary and immediate dentures
Works when the patient was informed of the lacko of/limited guarantee and which were done anyway at the patient’s request.
Treatment of alveolitis following tooth extraction.
Treatment of pulpitis directly after filling or prosthodontic work placement. In such case the patient covers only the costs of endodontic treatment.

Damages not covered by guarantee:

Mechanical damage to natural or artificial teeth during endodontic treatment (e.g., between visits).
Traumatic injuries (for example, by hitting the prosthetic crown).
Damage as a result of the natural disappearance of the bone and changes in the periodontium.
Damage resulting from improper oral hygiene.
Damage resulting from non-compliance with the dentist’s instructions on handling prosthetic restorations.
Damage resulting from a condition which adversely affects the masticatory system (e.g. diabetes, osteoporosis, epilepsy, condition post chemotherapy or radiotherapy).
Damage caused by replacement of only some missing teeth, which leads to overload of the prosthetic restoration.
Damage caused by corrections performed out of 3G DENTIST clinic.